FAQ: Why didn't my segment trigger the flow?

Last updated at:

Why didn't my segment trigger the flow?

For a segment to trigger a flow, the flow must update automatically. This could take between 15 minutes to an hour. If the segment is manually updated by pressing the update definition button, anyone that is pulled into the segment will not trigger a flow. If you manually update the segment, you will need to back populate the flow to have the customers who manually entered the segment to trigger the flow. 


Take Me to Flows Articles →


What is the Klaviyo FAQ?

Was this article helpful?
1 out of 7 found this helpful