You will learn

Learn how to create a campaign using the campaigns library which will set up a segment of profiles as your audience as well as message content based on your marketing goal. The library is available for both email and SMS campaigns.

Campaign goals include:

  • Promote a product
  • Launch a sale
  • Engage your subscribers
  • Share an exclusive offer
  • Share a business update

Using templates from the library makes it easier and faster to create campaigns for your subscribers. This is a great starting point for choosing an audience and message content which you can further customize for your brand.

Before you begin

If you haven't already, learn the basics of creating a campaign:

Explore the campaigns library

To explore the campaigns library:

  1. Click on the Campaigns tab in Klaviyo.
  2. At the top, click View library.
  1. Use the Channel dropdown and select Email or Text message (SMS) to filter campaigns by channel.
  1. Use the search bar to find a specific kind of campaign or click Campaign goal to filter based on goals.

Campaign templates will appear based on metric data in your account. For example, templates related to Placed Order events will only appear if you have order data in your account.

  1. Once you find a campaign template you like, click on it to review the details.

    On the left is a description of the campaign. Email templates also show related tags. Under Audience is the template’s segment definition.

On the right is an estimate of the audience size and a preview of the email or SMS content used in the campaign.

Segments created by the campaigns library will remain in your account so they can be used in future campaigns. The library reuses an existing active segment with the same name, even if you’ve changed its conditions. Review the selected segment before sending.

  1. Click Create & customize in the top right to create a draft and open the campaign setup wizard.
  2. Review the recipients and customize the message. Follow the instructions for an email campaign or SMS campaign to finish reviewing, scheduling, and sending your campaign.

Additional resources

Learn more about campaign tools and settings:

Was this article helpful?
Use this form only for article feedback. Learn how to contact support.

Explore more from Klaviyo

Community
Connect with peers, partners, and Klaviyo experts to find inspiration, share insights, and get answers to all of your questions.
Partners
Hire a Klaviyo-certified expert to help you with a specific task, or for ongoing marketing management.
Support

Access support through your account.

Email support (free trial and paid accounts) Available 24/7

Chat/virtual assistance
Availability varies by location and plan type