Understanding the absolute flow timeline and rejoining splits
You will learn
Learn why the timeline may not appear when there is a rejoined split through an example.
A flow's timeline is how long it will take a person to complete the flow. For instance, if you have a flow with a time delay of two days followed by an email, the absolute timeline hint will show two days, since that is how long it will take the flow to complete. However, this timeline may not always appear, particularly when flows contain a rejoined split.
Timing and rejoining splits
There may be instances in which split paths have different time delays. In this case, when you rejoin the split, recipients coming from the YES and NO paths will experience different absolute timelines from the trigger.
In the below example, there are three paths that come together post-rejoin. For the two highlighted in green, they will receive the final discount email post-rejoin after two days, while those coming from the yellow highlighted path would receive the same email after four days due to the additional time delays set on this path.
Since the timeline is different for the yellow path, you will not see an absolute timeline hint below the lower right-hand corner of the email card.
Additional resources
- How to rejoin and disconnect a flow split
Learn how to use trigger and conditional split components in the flow builder to create targeted customer journeys stemming from the same initial trigger. However, as you start to branch your flows, there may be instances when you'd like to bring these separate journeys back together down the same path.
- Understanding time delays near splits
Learn when to place time delays before a split, and when to place them after.