Understanding the absolute flow timeline and rejoining splits

Estimated 2 minute read
|
Updated Aug 29, 2024, 12:45 PM EST
You will learn

You will learn

Learn why the timeline may not appear when there is a rejoined split through an example. 

Flows typically what the absolute timeline of a certain path is. This timeline is how long it will take a person to complete the flow. For instance, if you have a flow with a time delay of two days followed by an email, the absolute timeline hint will show two days, since that is how long it will take the flow to complete. However, this timeline may not always appear, particularly when flows contain a rejoined split. 

Timing and rejoining splits

Timing and rejoining splits

There may be instances in which split paths have different time delays. In this case, when you rejoin the split, recipients coming from the YES and NO paths will experience different absolute timelines from the trigger.

In the below example, there are three paths that come together post-rejoin. For the two highlighted in green, they will receive the final discount email post-rejoin after two days, while those coming from the yellow highlighted path would receive the same email after four days due to the additional time delays set on this path.

Example flow showing how conditional splits can be rejoined to a single path of the flow.

Since the timeline is different for the yellow path, you will not see an absolute timeline hint below the lower right-hand corner of the email card.

Additional resources

Additional resources

Was this article helpful?
Use this form only for article feedback. Learn how to contact support.

Explore more from Klaviyo

Community
Connect with peers, partners, and Klaviyo experts to find inspiration, share insights, and get answers to all of your questions.
Live training
Join a live session with Klaviyo experts to learn about best practices, how to set up key features, and more.
Support

Access support through your account.

Email support (free trial and paid accounts) Available 24/7

Chat/virtual assistance
Availability varies by location and plan type