FAQ: How can I create a segment based on customer location like Tokyo, Japan?

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How can I create a segment based on customer location?

Klaviyo has multiple ways to segment based on customer locations. If you are interested in customers within the US, EU, Australia, New Zealand, or Canada, you can create a segment using the "someone's proximity to a location" option by postal code. You can also utilize "properties about someone" and cite the customer's assigned city, state/region, country or zip code. Finally, we do offer the option of creating segments based on whether or not a customer is located within the EU for GDPR compliant segmentation. For more information about segments, check out our article on Segment Conditions.

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