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When Klaviyo removes SMS consent automatically
Learn when Klaviyo will automatically remove consent from an SMS subscriber.
Understanding when SMS profiles merge
Learn how SMS affect profiles in Klaviyo, including how email and phone number contacts merge into one cohesive profile and what unique scenarios are cause for exceptions.
How to remove SMS consent from a single profile
Learn how to manually remove SMS consent from a Klaviyo profile. For information on removing SMS consent for multiple profiles, please see our article on bulk unsubscribing SMS consent.