How to find and update your tax ID in Klaviyo
Owners, Admins, and Managers can view and update the tax ID. If you use a custom role, you need permission to view billing to see the tax ID and permission to edit billing to change it.
You will learn
Learn how to add and update your tax ID in Klaviyo. After you add this information, you will be able to view your tax ID on all future billing invoices. A tax ID may be required in some cases.
Tax IDs have different names depending on the country and tax ID type, such as a VAT number or GST number. See our glossary of tax IDs by country for the tax ID types and example formats Klaviyo supports.
How does Klaviyo collect the tax ID?
Klaviyo stores the tax ID you provide. If you do not have a tax ID and none is saved in your account, go to Billing > Preferences and select the checkbox labeled I don't have a value-added tax (VAT) or goods and services tax (GST number). Review the tax warning, then click Update tax ID to save your selection.
View or change your tax ID
If Klaviyo already has your tax ID stored, it appears in the tax ID field. If your company has multiple tax IDs, use the one that matches your billing address. If your account is part of an account family, update the tax ID in the parent account. The tax ID section is hidden in child accounts.
If a tax ID is already saved, the dropdown shows its country and tax ID type. Otherwise, select the country and tax ID type that matches the ID you want to add. Changing the selection clears the number in the field.
To update or view your tax ID:
- Navigate to your billing Preferences page by selecting your account name and then Billing > Preferences.
- Find the VAT ID or GST number section.
- Under VAT ID or GST number, select the country and tax ID type that matches your tax ID from the dropdown.
- Enter your tax ID. You can only select 1 tax ID per account.
- Click Update tax ID. Confirm that your changes have been saved. If an error appears, review the selected country, tax ID type, and number, then try again.
Once saved, this information will remain in Klaviyo and appear in any future billing invoices.
Locate tax ID on invoices
If a tax ID is populated in your account, you will have access to it on any billing invoices sent after it was added.
To navigate to an individual invoice to find this information:
- Navigate to the Payment history tab under Billing. If your account shows Payments & Invoices, select that tab instead.
- Find the invoice you want to view and click Download to open the full invoice.
Additional resources
- Glossary of tax IDs by country
Find what tax IDs Klaviyo supports as well as the specifics for your own country’s tax information. Each country has different local regulations that dictate the tax ID codes, names, and uses for tax purposes.
- How to view your account's payment history and invoices
Learn how to view the amount, a short description, status, and date of each payment as well as see a detailed invoice in Klaviyo.
- Understanding tax with Klaviyo
Learn about tax, including sales tax, VAT, and GST, in Klaviyo, including how it's calculated and how to view it.