How to integrate with Wufoo

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Learn how to integrate Wufoo with Klaviyo in order to create automated flow messages, personalize campaigns, and segment your lists based on data from Wufoo. Wufoo allows you to quickly create surveys, invitations, and contact forms to collect the data you need from your customers. Klaviyo syncs the following data from Wufoo:

  • When someone filled out a form
  • The name of the form the user filled out
  • Data collected from the form's fields

Before you begin

It is important to note the following before integrating with Wufoo:

  • All forms must have a single field to collect a customer’s email address for Klaviyo to track form submissions. If there is no email field in the form, or if there are multiple email fields, Klaviyo may not sync the form results. 
  • Wufoo only supports the ability to pull in information from their forms if you have a paid subscription to their services. Make sure to resolve any issues in payment before attempting to sync with Klaviyo.
  • Klaviyo cannot identify the Last Name field when you have the form configured as sub-fields. Instead, use one the following approaches to record your customer’s last names:
    • Create a single Name field (to include a subscriber's first and last name): Klaviyo will automatically split on the first space to create a first and last name for the subscriber
    • Create two separate fields: If you create a First Name field and a Last Name field, Klaviyo will sync both separately

Integrate Wufoo with Klaviyo

You'll need your Wufoo site URL and your Wufoo API key to integrate with Klaviyo

  1. Navigate to the Forms tab in Wufoo
  2. Click the three-button menu on the right-hand side of the form you’d like to connect to Klaviyo
    The Forms tab in Wufoo showing Flowers Order Form and Create new form with blue background
  3. Select API information from the dropdown.
    Wufoo dropdown showing Form rules, Notifications, Integrations, Analytics, and API Information highlighted in gray
  4. Copy the API key from the API Information page.
    API Information Wufoo with API Key blurred out and Reset button in red
    This API key is a private API key. Treat private API keys like passwords - keep them in a safe place and never expose them to the public.
  5. Navigate to your Klaviyo account's Integrations tab and select All Integrations
  6. Search for Wufoo in the search bar and click Add Integration
  7. Enter your full store URL, including “.wufoo.com”, “.wufoo.co.uk”, “.wufoo.eu”, etc
  8. Enter the API key you copied earlier
    Wufoo integration settings page in Klaviyo showing Store URL and API Key fields, Advanced Options, and Connect to Wufoo with blue background
  9. If needed, you can specify additional criteria by clicking Advanced Options and checking the boxes next to:
    1. Only sync specific forms: choose this if you only want to sync some of your Wufoo forms
    2. Specify forms that should include checkbox fields: if you have forms with checkboxes, make sure the data is imported into Klaviyo correctly with this option
  10. For both of the Advanced Options, you’ll need to provide a comma separated list of form hashes you would like to sync with Klaviyo; you can find a form's hash code on the Code page for that form
    Wufoo integration settings page in Klaviyo showing checked settings Only sync specific forms and Specify forms that should include checkbox fields
  11. You can also specify which Klaviyo list your Wufoo form data will sync to in this section by providing the Form Code and the six-digit Klaviyo list ID
    Wufoo integration settings page in Klaviyo showing setting for Form Code, Email Field, and Add to Klaviyo list with Delete in blue
  12. To find the form code, go back into the form’s API Information and copy the form Hash
    API information for form in Wufoo showing multiple API ID fields and their respective titles, including Hash blurred out surrounded with red box
  13. To find the Klaviyo list ID, go to the Lists & Segments tab in Klaviyo, click the list you’d like to add the Wufoo data to, and then click Settings 
  14. Copy the list ID from the List ID & Name section
  15. Once you’ve added any specific integration settings you need, click Connect to Wufoo

Monitor the Wufoo sync

When you integrate with Wufoo, all available historic data will start syncing to Klaviyo within a few minutes. To check your integration:

  1. Navigate to Analytics > Metrics
  2. Filter by Wufoo
  3. Select the Filled Out Form metric and click on the Activity Feed to view the data as it syncs
  4. If your integration has begun syncing data, you will start to see Filled Out Form events, with the Wufoo icon, added to this activity feed

Klaviyo then syncs data from Wufoo once an hour going forward. Once your sync is complete, you'll see a green border around your Wufoo integration in the Integrations tab.

Currently, Klaviyo only syncs one metric from Wufoo: Filled Out Form.

This metric records all of the following information:

  • Who filled out the form
  • When this person filled it out
  • The name of the form filled out

All data collected through the form's fields will be appended to each subscriber's profile in Klaviyo, under Custom Properties.

Outcome

You’ve finished integrating Wufoo with Klaviyo and verified your synced data. Now, you can create automated flow messages, personalize campaigns, and segment your lists based on data synced from Wufoo. You can even create a series of welcome messages that are triggered when someone submits a form.

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