How to edit, disable, or remove a Klaviyo-built integration

You will learn

Learn how to edit, disable, or remove a Klaviyo-built integration in your account's Integrations tab.

Before you begin

Third-party apps and integrations need to be removed from the vendor's side, unless they are select third-party integrations available on Klaviyo's app marketplace. To remove a third-party app not found on the marketplace, refer to the vendor's help center for instructions.

You need permission to manage integrations to edit, disable, or remove an integration.

• Disabling an integration pauses future data syncing and keeps your settings and existing data. You can enable it again from its action menu.
• Removing an integration disconnects it and removes its saved settings. To use it again, set up the integration again. Previously synced profiles and events stay in Klaviyo.

Removing WooCommerce or PrestaShop also deletes the integration’s coupons in Klaviyo. Coupons or cart rules in your store are not affected.

Edit, disable, or remove a Klaviyo-built integration

1. In Klaviyo, select the Integrations tab.
2. Find the relevant integration under My apps.
3. Click the action button to the right of the integration in the list. If the integration is disabled and you want to edit its settings, select Enable integration, then reopen the action menu.
4. Select Edit integration, Disable integration, or Remove integration.

5. Complete the action you selected:
   • If you chose Edit integration, you’ll be brought to that integration’s settings page. Make your changes, then click Save or Save settings, depending on the integration.
   • Disable integration: review the dialog, then click Disable integration.
   • Remove integration: review the dialog, then click Remove integration.

Outcome

You've now edited, disabled, or removed your selected Klaviyo-built integration.

Additional resources