What can we help you find today?
Search by topic
Featured resources
Account & billing
Advanced KDP & Marketing Analytics
Analytics
Audience
Campaigns
Composer
Content
Conversations
Customer Agent
Customer Hub
Deliverability & compliance
Digital Experiences
Flows
Helpdesk
Integrations
Push Notifications
Reviews
Sign-up forms
SMS
Social Marketing
Translations Settings
WhatsApp
How to test your Customer Agent
Learn how to strengthen your Customer Agent’s ability to resolve shopper inquiries by testing its responses and adding knowledge for any gaps you discover.
How to review Customer Agent conversations
Find, filter, and read the real conversations Customer Agent has had with shoppers, and send part of a conversation to Composer to improve your agent.