How to Cancel a Scheduled Flow Email for a Single Recipient

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Overview

If there is an instance in which you would like to prevent a specific recipient from receiving a flow email, you can cancel the email for just that one person.

It's important to note that cancelling an email for a single recipient will remove them from the flow entirely, and they will not progress to other steps or receive any of the remaining messages in the flow.

Cancel a Flow Email for a Single Recipient

To do this, navigate to the flow email you would like to cancel. Click View all Analytics. 2018-01-12_14-59-33.png

Here, find the recipient you would like to cancel the email for, and click Cancel on the far right. You can cancel recipients who are in either the Waiting or Needs Review tab. 

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