How to upgrade the WooCommerce plugin

You will learn

Learn how to update your Klaviyo WooCommerce plugin to the latest version from an existing WooCommerce integration. Visit Getting started with WooCommerce if you need to enable your WooCommerce integration for the first time.

Are you using a WooCommerce plugin version below 3.3.0? We recommend upgrading immediately to version 3.3.0 or higher. Older versions of the plugin use Klaviyo’s v1 and v2 APIs which have been retired and no longer operate as expected.

Before you begin

• You do not need to remove your existing integration in order to upgrade to the latest plugin version.
• The WooCommerce integration syncs data to Klaviyo in real time.

Update the Klaviyo plugin in WooCommerce

The newest Klaviyo plugin can be installed and updated directly from WooCommerce:

1. In WooCommerce, click the Plugins tab. 
2. Scroll down to locate the Klaviyo plugin.
3. If there is a banner showing an available update, click update now. 
4. You can click enable auto-updates if you wish to do so.

When updating your plugin version, you may wish to review what features have been modified. To learn about changes made in each version, head to our Changelog.

Interested in a patched version? 

If you are using Klaviyo's WooCommerce plugin version 3.0.7 or 3.0.13, and wish to use a corresponding patched version (as opposed to Klaviyo's newest plugin), these patches are available. You can upgrade by following these steps:

1. Log in to Klaviyo and select the Integrations tab.
2. Find your WooCommerce integration on the list, and remove it.
3. Log in to your WooCommerce admin and head to the Plugins tab, then find the Klaviyo plugin and delete it. 
4. Head to Klaviyo’s Advanced plugin page in Wordpress.
5. Scroll down to Advanced Options and select 3.0.7+v3api for the 3.0.7 patch, or 3.0.13+v3api for the 3.0.13 patch, then click Download.
   
6. In your WooCommerce admin’s Plugins tab, select Add New at the top, then click Upload Plugin.
7. Choose the plugin you downloaded and click Install Now.
8. Once you've installed the plugin, head back to the Plugins tab, find the plugin, and click Activate.
9. In the left-hand navigation, select Klaviyo.
10. Click Connect to Klaviyo.
11. To finish setting up, follow the steps to enable your WooCommerce integration in Klaviyo.

Additional resources

• Getting started with WooCommerce
• Troubleshooting your WooCommerce integration
• WooCommerce data reference