List-triggered flows email subscribers when they are newly added to a particular list. Some common examples of list-triggered flows include:
- Welcome series
- Registration followup
- Contest entry
Contacts can only receive a list-triggered flow once. For example, this means that if someone is added to your newsletter list and receives your welcome series, then removed and re-added for any reason, they will not receive the series again.
Configure a List-Triggered Flow
To create a list-triggered flow, create a new flow and select List from the Trigger Setup pane in the left-hand sidebar.
Next, you will be prompted to select the list that will trigger the flow. Optionally, you can add flow filters to further refine who is added — for example, you may want to restrict your welcome series to people who have never purchased before. You can do this using flow filters.
Once you set a particular list to trigger the flow, you will not be able to change it to a different list. To do this, clone the flow and choose a different list to trigger the flow.
How a List-Triggered Flow Works
Whenever someone is added to the list you select, they will enter the flow. For a welcome series, for instance, you would select your newsletter list to ensure that everyone who signs up to hear from you receives an email sequence.
Contacts can only receive a list-triggered flow once. If someone is removed from a list and then re-added to that same list, they will not re-trigger the flow. For example, if someone unsubscribes from your newsletter list and then re-subscribes, they will not receive the welcome series again.
If someone is removed from a list before the end of the flow, they will stop receiving the email sequence.
Find out about other types of flows: