You will learn

Learn how to use company-specific organization tags to add your company's name and address to the footer of your emails. If you ever update your company name or address in your account settings, those updates will be reflected in any messages using these tags. Including a physical mailing address in your emails is important in order to comply with certain regulations, like CAN-SPAM.

Set your company information

You need permission to edit account settings. Owners and Admins have this permission.

  1. Click your company name in the bottom-left corner of Klaviyo.
  2. Click Settings.
  3. Select General > Account.
  4. Under Contact information, update your company name and mailing address, complete any other required fields, then click Save.

Add company information to an email template

  1. In your email template, open a text block in the footer for editing. Place your cursor where you want your company name, then click the personalization icon.
  1. From the All types menu, choose Organization.
  2. Choose Organization name, adjust its capitalization if needed, then click Insert.
  3. Place your cursor where you want your mailing address and click the personalization icon again. From All types, choose Organization, then select Organization address. The address tag is inserted immediately.
  4. Click Preview and confirm that your company name and full mailing address appear correctly in the footer.

You can also add organization tags using the personalization icon in the SMS and push message editors.

Learn about additional organization tags available to use in your messages.

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