Insert a Dynamic Image


Inserting dynamic images into your templates will allow you to personalize what each individual sees when they receive your email. These images will be pulled directly from your store's platform (ex. Shopify, Magento, etc).


Because inserting dynamic images requires event data, this technique only works for event-based flow emails.

1. Find the Event Information for the Image

To insert a dynamic image, you must first find the event information for the image you would like to pull. In this example, we'll go through setting up a browse abandonment email.

  • Preview the email
  • Scroll until you find the data source for the image you would like to include. When you click on this, you will see the event ID populate below.

2. Copy the Event ID

Once you copy the event ID, you can use this in your email template. The exact event ID will vary by your store's platform and the type of event you are using to populate the image. For example, this ID will be different for abandoned cart or post-purchase emails.

3. Paste the Event ID in the Image Library

You can use this event ID in an image block, dynamic table, or any other area of the product where you can insert an image. Navigate to the Placeholder tab within the image library and paste the event ID.


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