SMS profiles, lists, and segments

You will learn Learn how to create a segment of SMS recipients who are currently unable to receive your messages. This segment will be based on SMS errors, and it’s important to exclude the segment...

You will learn Learn how to create a segment of all of your opted-in SMS contacts.  Bringing your SMS subscribers into one segment is important to trigger flows, create campaigns, gather business i...

You will learn  Learn how to group your SMS subscribers by their country.  Before you begin When your SMS program stretches across multiple countries, you run into differences in language, complian...

You will learn Learn about list cleaning for SMS, including why list cleaning is important, how to list clean, and when to clean your lists.  Why clean SMS lists? People who sign up for SMS can ...

You will learn Learn how to create segments that will level up your SMS marketing strategy. Segmentation allows you to better understand your audience and send targeted messages in Klaviyo.  SMS en...

You will learn Learn how SMS affect profiles in Klaviyo, including how email and phone number contacts merge into one cohesive profile and what unique scenarios are cause for exceptions. How SMS pr...

You will learn Learn how to manually remove SMS consent from a Klaviyo profile. For information on removing SMS consent for multiple profiles, please see our article on bulk unsubscribing SMS conse...

You will learn Learn how to create engagement tracks and use them to create a sending schedule for your SMS subscribers.  Knowing how different groups of subscribers engage with your SMS and MMS ma...