SMS profiles, lists, and segments

You will learn Learn how to create a segment of all of your opted-in SMS contacts.  Bringing your SMS subscribers into one segment is important to trigger flows, create campaigns, gather business i...

You will learn  Learn how to group your SMS subscribers by their country.  Before you begin When your SMS program stretches across multiple countries, you run into differences in language, complian...

You will learn Learn about list cleaning for SMS, including why list cleaning is important, how to list clean, and when to clean your lists.  Why clean SMS lists? People who sign up for SMS can ...

Overview Segmentation allows you to better understand your audience and send targeted messages in Klaviyo. While you may already be familiar with the basics of segmentation for email, in this artic...

Overview If you use Klaviyo to send SMS messages and were previously using Klaviyo to send emails, you'll notice a difference in the way profiles are displayed. Namely, if you're using SMS, it's po...

Overview Learn how to manually remove SMS consent from a Klaviyo profile.  Only Owners, Admins, Managers, and Analysts can remove SMS consent in a profile.  Remove SMS Consent Navigate to the Profi...

Overview Knowing how different groups of subscribers engage with your SMS and MMS marketing messages is important for creating a sending schedule and driving high click rates. Frequently texting th...