How to set up your SMS disclosure language
You will learn
Learn how to create SMS disclosure language on the account-level, making it easy to add to your sign-up forms and subscribe pages.
Note that this article is only for people who have...
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How to request a New Zealand short code
You will learn
Learn how to request a New Zealand short code in Klaviyo.
Before you begin
Please note the following:
Short codes are the only SMS sending number available in New Zealand (NZ)
Shor...
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New Zealand short code checklist
You will learn
Learn what information you need to provide when requesting an SMS short code for New Zealand.
This advice is for informational purposes only and is neither intended as nor should b...
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Canada short code checklist
You will learn
Learn what information you need to provide when requesting a Canadian short code.
This advice is for informational purposes only and is neither intended as nor should be substitute...
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How to turn on SMS in Klaviyo
You will learn
Learn how to enable SMS in Klaviyo.
Before you begin
You must turn on SMS before you can do any of the following:
Collect SMS subscribers
Import SMS contacts
Send SMS or MMS messag...
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Review your SMS settings
You will learn
Klaviyo SMS can only be set up by account Owners and Admins.
Learn how to review and edit your SMS settings to fit your business needs.
Please note that SMS is available only in c...
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Understanding US and Canadian SMS sending numbers
You will learn
Please note that only account Owners and Admins will have the ability to add/manage sending numbers.
Learn about sending numbers for the US and Canada, including what each can do and...
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Understanding UK, Australian, and New Zealand SMS sending numbers
You will learn
Please note that only account Owners and Admins will have the ability to add/manage sending numbers.
Learn about sending numbers for the UK, Australia, and New Zealand, including w...
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How to request an Australian long code
You will learn
Find out how to request an Australian long code in Klaviyo.
Not sure which number type is best for you? Check out this article that compares the different number types and their adv...
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How to request a UK long code or short code
You will learn
Learn how to request a United Kingdom (UK) long or short code in Klaviyo.
Not sure which number type is best for you? Check out this article that compares the different UK number t...
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How to add, update, or delete SMS custom keywords
You will learn
Learn how to create, change, and remove custom, subscribe keywords in Klaviyo.
Custom mobile keywords allow you to better control how you communicate with customers, helping you gro...
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Guide to SMS and MMS Quiet Hours in Flows
Overview
Learn about the default SMS and MMS quiet hours for flows, and how to configure them in your Klaviyo account. The default Klaviyo hours prevent mobile messages from sending between 8 p.m.–...
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US short code checklist
You will learn
To expedite the short code application process, review the following checklist prior to applying to ensure that you have met all requirements.
Short codes are five- or six-digit num...
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