How to resend a campaign that exceeded account sending limits
You will learn
Learn why a campaign may have been canceled with the error message "Your campaign CAMPAIGN_NAME was automatically canceled for exceeding account sending limits." Then, learn how to r...
Read More...
How to use Klaviyo's SMS assistant
You will learn
Learn how to use Klaviyo’s AI-powered SMS assistant to streamline and improve the process of writing SMS campaign copy. Choose an auto-generated SMS message that’s customized based o...
Read More...
How to add SMS to an email campaign
You will learn
Learn how to implement omnichannel marketing by adding an SMS message to an email campaign. This process allows you to quickly and easily create an SMS message that complements your ...
Read More...
How to exclude recent purchasers from a campaign
You will learn
Learn how to skip recent purchasers from promotional campaign messages. Excluding these customers from certain messaging means they won’t be inundated with emails or texts after the...
Read More...
How to edit or reschedule a campaign
You will learn
Learn how to edit or reschedule a scheduled campaign. You can edit both scheduled and draft campaigns; however, this article only focuses on scheduled campaigns.
You cannot edit a ca...
Read More...
How to export campaign analytics
You will learn
Learn how to export a campaign's analytics. Exporting the analytics for your campaigns helps you to review and measure the performance of your campaigns. It also makes it easy to ana...
Read More...
How to perform and analyze smart send time tests
You will learn
Learn how to create Smart Sent Time tests in Klaviyo and use the Smart Send Time Reporting page to understand your results. By carrying out a Smart Send Time test, you can gain insig...
Read More...
How to run a re-engagement email campaign
You will learn
Learn how to create and send a re-engagement campaign, which differs from a winback flow because it is a one-off email rather than a sequence of emails. A winback flow is triggered b...
Read More...
How to resend a campaign email to "non-openers"
You will learn
Learn how to resend a campaign — or send a campaign with similar content — to those that you know didn't open the original email.
For large groups, the best way to accomplish this is...
Read More...
How to add an unsubscribe link to Klaviyo emails
You will learn
Find out how to include an unsubscribe link in your Klaviyo email campaigns and flows.
The importance of including an unsubscribe link
Klaviyo requires an unsubscribe link to be pre...
Read More...
How to send a campaign to multiple lists or segments
You will learn
Sending to multiples lists allows you to hone the sending pool of your campaign by including recipients from specific lists while excluding recipients from others. For instance, you ...
Read More...
How to exclude lists or segments from a campaign send
You will learn
Learn how to exclude certain groups (i.e., lists or segments) when sending campaign emails or SMS. In addition to selecting who you want to send to, you will also see don't send to, ...
Read More...
How to use tags to organize campaigns
You will learn
Learn how you can use tags to organize your campaigns by type, location, and more. Tagging campaigns is purely optional, and can help your team easily find past campaigns.
If you'...
Read More...
How to cancel a scheduled or sending campaign
You will learn
Learn how to cancel a campaign that has been scheduled or partially sent. Campaigns that have already been fully sent cannot be cancelled. If you don't see the option to cancel a cam...
Read More...
How to delete, edit, view, clone, or archive a campaign
You will learn
Learn about the actions available for your campaigns before, during, and after sending. Note that, depending on the status of your campaign, some options may not be available. For ex...
Read More...