SMS Explanations

Overview There are several cases when Klaviyo will automatically remove consent from an SMS subscriber. Usually, this happens when Klaviyo receives certain information, such as: The subscriber has...

Overview Email and SMS are powerful communication tools that you can use to build relationships with your customers and drive conversions. While email and SMS are both ways to communicate with your...

Overview SMS marketing is the generic term most people use for marketing using text messages. Under the hood, there are actually two different formats that have distinct capabilities: SMS (short me...

Overview When creating an MMS message, you want to make sure to include high-quality media looks as good as possible. However, different types of phones and mobile networks can affect how an image ...

Overview As with email providers (Google, Yahoo, etc.), mobile carriers filter messages that they think are spam. However, rather than sending your message to the spam folder the way email provider...