MMS throughput in the US and Canada
You will learn
Learn about throughput for MMS and strategies for getting the most out of this channel in the United States and Canada.
MMS is not available in the UK and Australia.
What is thro...
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When Klaviyo removes SMS consent automatically
You will learn
Learn when Klaviyo will automatically remove consent from an SMS subscriber.
Times when SMS consent is removed automatically
Usually, someone is automatically unsubscribed from SMS f...
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Understanding and reviewing your SMS deliverability
You will learn
Learn the important aspects of SMS deliverability, including how to evaluate it and best practices.
For SMS, deliverability is defined as whether or not a text message successfully m...
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Understanding toll-free number rejection
You will learn
Learn why a toll-free number might have been rejected for verification, and what you may be able to do if this happens.
About toll-free number rejection
Klaviyo uses a wireless carr...
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Understanding toll-free number verification
You will learn
Learn about toll-free number verification, including what it means to be verified and how this works in Klaviyo.
Verified vs. unverified
Verified
A business can have 1 verified toll-...
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Understanding content age-gating for SMS in the US and Canada
You will learn
Learn about age-gating content and why it’s important for SMS marketing.
Canada does not support age-gated content for toll-free numbers.
This information is not legal advice. Klav...
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Review your SMS metrics
You will learn
Learn about the metrics that are pulled into Klaviyo.
Before you begin
Klaviyo does not track open rates for SMS, because most recipients will open an SMS message that they receive....
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Understanding the company information link for an SMS
You will learn
Learn about the company info link for SMS messages.
Note that linking to your company information is required in certain jurisdiction. We do not recommend disabling the company info ...
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Understanding SMS filtering by wireless carriers
You will learn
Learn reasons why wireless carriers filter SMS messages and best practices for avoiding a failed delivery.
As with email providers (Google, Yahoo, etc.), mobile carriers filter mess...
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