SMS Tutorials

Overview SMS stands for "short messaging service," and SMS messages may more commonly be referred to as text messages. SMS marketing is a broad term and covers two types of text messages: SMS and M...

Overview Please note that only account Owners and Admins will have the ability to add/manage sending numbers. When you start using Klaviyo to send SMS messages, you will automatically be assigned a...

Overview To remain compliant with US SMS regulations, it's important that you obtain proper consent from your subscribers before you start sending them text messages. You cannot simply send to ever...

Overview If you are migrating over from another SMS provider or already have an existing list of SMS subscribers, you can upload these to Klaviyo to start building out your SMS marketing strategy. ...

Overview You can use Klaviyo's v2 List API to collect SMS consent. This is particularly helpful if you want to gather phone numbers for SMS marketing with a non-Klaviyo signup form. For details on ...

Overview After you’ve set up SMS messaging in your campaigns and flows, you can start building out your SMS messages. This article will run through creating an SMS message in Klaviyo, configuring t...

Overview Using Klaviyo SMS and email together allows you to communicate directly with your customers via multiple channels. These channels have different advantages and disadvantages, which you nee...

Overview Unique, also called dynamic, coupon codes are available for SMS/MMS messages. This makes it simple to send one-time-use coupons to those opted into SMS marketing from your business. In thi...

Overview With SMS conversations, you can communicate with your customers on a one-on-one basis, answering questions as well as having in-depth conversations. You can provide details about your busi...

Overview If you are employing Klaviyo’s SMS capabilities and host a Shopify site, it is vital to collect SMS consent and contact information correctly on that domain. You must also include clear la...

Overview To get started with SMS marketing, one of the first things you need to do is collect phone numbers. When doing so, you must include clear language that explicitly states that by inputting ...

Overview In order to send SMS messages to your subscribers, the first thing you’ll have to do is collect phone numbers. It’s important to include clear language that explicitly states that by input...

Overview To get started with SMS marketing, one of the first things you need to do is collect phone numbers. When doing so, you must include clear language that explicitly states that by inputting ...