SMS Tutorials

Overview SMS stands for "short messaging service," and SMS messages may more commonly be referred to as text messages. SMS marketing is a broad term and covers two types of text messages: SMS and M...

Overview When migrating from SMSBump, you can upload your existing list of SMS subscribers to Klaviyo to start building out your SMS marketing strategy right away. Importing your SMS contacts allow...

Overview When migrating from Attentive, you can upload your existing list of SMS subscribers to Klaviyo to start building out your SMS marketing strategy right away. Importing your SMS contacts all...

Overview When migrating from Postscript, you can upload your existing list of SMS subscribers to Klaviyo to start building out your SMS marketing strategy right away. Importing your SMS contacts al...

Overview You can make data-driven marketing decisions by A/B testing your SMS messages in flows. You can A/B test your SMS messages in a few ways. You can look at the timing, the content, the numbe...

Overview Unique, also called dynamic, coupon codes are available for SMS/MMS messages. This makes it simple to send one-time-use coupons to those opted into SMS marketing from your business. In thi...

Overview Please note that only account Owners and Admins will have the ability to add/manage sending numbers. When you start using Klaviyo to send SMS messages, you will automatically be assigned a...

Overview If you are migrating over from another SMS provider or already have an existing list of SMS subscribers, you can upload these to Klaviyo to start building out your SMS marketing strategy. ...

Overview To remain compliant with US SMS regulations, it's important that you obtain proper consent from your subscribers before you start sending them text messages. You can accomplish this using ...

Overview After you’ve set up SMS messaging in your campaigns and flows, you can start building out your SMS messages. This article will run through creating an SMS message in Klaviyo, configuring t...

Overview In a Welcome flow, SMS messages offer you a way to make a more immediate impact on new subscribers. On average, most text messages (~98%) are looked at within 90 seconds. In comparison, on...

Overview A transactional SMS is an essential, non-marketing text message. These messages are created within flows that are triggered by a purchase or other direct interaction with your brand in whi...

Overview Knowing how different groups of subscribers engage with your SMS and MMS marketing messages is important for creating a sending schedule and driving high click rates. Frequently texting th...

Overview Migrating from another SMS provider strengthens your ability to create a truly customized experience for your customers. Importing your SMS contacts will allow you to centralize your custo...

Overview If you are employing Klaviyo’s SMS capabilities and host a Shopify site, it is vital to collect SMS consent and contact information correctly on that domain. You must also include clear la...

Overview To get started with SMS marketing, one of the first things you need to do is collect phone numbers. When doing so, you must include clear language that explicitly states that by inputting ...

Overview In order to send SMS messages to your subscribers, the first thing you’ll have to do is collect phone numbers. It’s important to include clear language that explicitly states that by input...

Overview To get started with SMS marketing, one of the first things you need to do is collect phone numbers. When doing so, you must include clear language that explicitly states that by inputting ...