Getting Started with Segments

Where can I find my master list of customers? You can find all of the customers who have engaged with your site in the Profiles tab on your Klaviyo account. Have you tried sending to a segment of e...

Overview Once you complete the Setup Wizard, you will have six default lists and segments populate in your account. These lists and segments identify key groups of people within your account and ar...

Overview Inactive segments are any segments that you have not used in the last 3 months. These segments are automatically moved to your inactive segments tab. Once a segment has been marked as inac...

What is a segment? Unlike a traditional subscriber list, segments are defined by a set of conditions. For example, a segment could include everyone who's ever purchased, visited your website last w...

Overview New to Klaviyo and need inspiration for segmentation? Check out our Guide to Creating Segments. When building a segment, you can include or exclude people based on the following condition...

Overview Dynamic segments update automatically and immediately. Once you create a segment, it will pull members from all people in your account based on the definition you establish -- this is why ...

Overview When you are creating a segment or configuring a flow filter using the Properties about someone option, you will notice a drop-down menu that appears after you choose a dimension for your ...

When you create a segment and add conditions for the Placed Order or Ordered Product metrics, you can add filters to get even more specific. One option is to limit your segment to only capture thos...