List How-Tos

Overview When uploading subscribers or merging lists, always keep in mind that any existing list-triggered flows  (e.g., a welcome series) will automatically email new list members. To avoid this, ...

Overview The first step in creating email content that is relevant to recipients is ensuring that they understand it. If your customer base is comprised of different language speakers, then you lik...

Overview When you run an ecommerce business that sells to customers around the world, many of these customers will format dates differently. Likewise, when you import dates from an Excel or Google ...

Overview In some instances, you may want to take a random sample of a list in Klaviyo. For example, this may arise when running a contest or when you're just starting to send emails and want to onl...

Overview There are several ways to load existing subscriber lists into Klaviyo. In this article, you will learn how to add these lists into your account and other best practices for getting started...

You will learn Learn how to create a new list in Klaviyo and how to add contacts to it by uploading a CSV containing their contact information. Why use lists Lists can be used to send campaigns, tr...

You will learn Learn how to add subscribers to an existing list by either uploading new contacts from a CSV or using Quick Add, as detailed in the sections below. Note that this option is available...

Overview The easiest way to combine two or more lists is to build a segment that grabs contacts from the desired lists. Then, you can either send to this segment directly or convert it into one mai...

You will learn Learn how to troubleshoot errors that occur when uploading a CSV of subscribers to a new or existing list in Klaviyo.  Before you begin Want to make sure your file will import? Check...

You will learn Learn how to remove globally suppressed and unsubscribed profiles from a list, so your list contains only active, emailable profiles.  About suppressed profiles When an email recipie...

You will learn Learn how to export any list or segment in Klaviyo to a CSV file.   Only Klaviyo users with the Owner, Admin, or Analyst roles have the ability to export lists or segments. Export ...

Overview Growing your email list is one of the most important steps in getting set up for success with Klaviyo. Once someone subscribes to your newsletter list, you’ll be able to effortlessly colle...

You will learn Learn how to locate the unique ID assigned to every list in Klaviyo. In addition to lists, every user, flow, campaign, segment, and more.  Find your list ID To find the list ID for a...

Overview An unsubscribe link will take a customer directly to your Klaviyo-hosted unsubscribe page for your given list. If you need to access this unsubscribe link, follow the directions outlined b...

Overview A subscribe page is a Klaviyo-hosted signup page that is automatically created for every list in your account. While you may choose to leverage popups, flyouts, or embedded forms on your w...