List How-Tos

Overview When uploading subscribers or merging lists, always keep in mind that any existing list-triggered flows  (e.g., a welcome series) will automatically email new list members. To avoid this, ...

Overview The first step in creating email content that is relevant to recipients is ensuring that they understand it. If your customer base is comprised of different language speakers, then you lik...

Overview When you run an ecommerce business that sells to customers around the world, many of these customers will format dates differently. Likewise, when you import dates from an Excel or Google ...

Overview In some instances, you may want to take a random sample of a list in Klaviyo. For example, this may arise when running a contest or when you're just starting to send emails and want to onl...

Overview There are several ways to load existing subscriber lists into Klaviyo. In this article, you will learn how to add these lists into your account and other best practices for getting started...

Overview It's important to add contacts to a new list when pulling them from another email service provider and getting started with Klaviyo as well as when you collect a list of contacts from an e...

Overview You can add subscribers to an existing list by either uploading new contacts or by using Quick Add, as detailed in the sections below. Before adding contacts using either of these methods...

Overview The easiest way to combine two or more lists is to build a segment that grabs contacts from the desired lists. Then, you can either send to this segment directly or convert it into one mai...

Overview When uploading subscribers to a new or existing list in Klaviyo, your list may fail to upload. If this occurs, you will see that a certain number of records were skipped. Often, this is th...

Overview When someone unsubscribes from a list, they are removed from that list. However, when someone unsubscribes from a flow or email sent to a segment, this person becomes suppressed in the sen...

Overview In Klaviyo, you can export any list or segment to a CSV file. This article will walk you through the export process as well as explain how long it may take. Only Klaviyo users with the Ow...

Overview Growing your email list is one of the most important steps in getting set up for success with Klaviyo. Once someone subscribes to your newsletter list, you’ll be able to effortlessly colle...

Overview Every list in Klaviyo has a unique list ID; as does every user, flow, campaign, etc. In this article, you will learn how to locate a specific list ID. Find Your List ID To find the list ID...

Overview An unsubscribe link will take a customer directly to your Klaviyo-hosted unsubscribe page for your given list. If you need to access this unsubscribe link, follow the directions outlined b...

Overview A subscribe page is a Klaviyo-hosted signup page that is automatically created for every list in your account. While you may choose to leverage popups, flyouts, or embedded forms on your w...