As consumer shopping habits continue to trend towards eCommerce, the space has become increasingly competitive for brands. Customers are able to cross-shop for the best deals and find alternative brands to shop with if they are on the receiving end of a poor customer experience. Additionally with increasing competition comes rising acquisition cost as brands compete for share of voice.
In the session, learn how creating a customer loyalty or rewards program can help your brand create positive customer experiences and lower customer acquisition costs.
- Create your very own loyalty or rewards program using a 4 step approach
- Discover Klaviyo's trusted loyalty and rewards partner integrations.
- Get a first-hand look of three common loyalty and rewards flows using Klaviyo
Check out the following articles to further explore the ideas covered in this lesson.
- Popup, List Growth, Loyalty, Rewards, and Other Integrations
- Klaviyo:BOS 2018 Presentation - Rewarding Customer Loyalty
- Create a Segment of VIP Customers