What are the different Client Types?

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What are the different Client Types?

Client Types are classifications that define the channel through which customers reach your site. A Client Type is different from Client Name, which would be the exact browser a profile used (i.e. Chrome, Firefox, Safari, etc.). In the Analytics Dashboard, you can choose to produce cards that sort customer data by Client Type to monitor this over time.

These client types are defined as:

  • Browser
    Browser refers to individuals who open your email in a web browser tab.
  • Mobile Browser
    Mobile Browser details the amount of users who open your email in a mobile browser.
  • Other
    Other refers to those who open your email via embedded browsers in obscure mobile & desktop apps.
  • None
    None means that these users cannot be identified.
  • Email Client
    Email Client refers to profiles that open an email using an email app, such as Outlook.
  • Library
    Library refers to those who open your email using “headless browsers,” i.e. browsers without a UI, or request-generating libraries used by backend servers.

 

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