What happens if someone loses their code and reaches out to me? How do I send them the same code as a reminder?
If a customer loses an email that featured a discount code, you can view the coupon placeholder value and the unique coupon code sent by viewing the Coupons section of the customer's profile.
If you send the customer a personal email containing the same coupon placeholder variable, the same dynamic code populates in the message. If the coupon has expired, a new unique code of the same type is generated for the message.