I’ve had an account in Klaviyo for a while, but this time when I logged in, I had to set up a new account that didn’t have any of my information in it. What happened? Did my account get erased?
Klaviyo’s homepage (klaviyo.com) has a signup form to create a new account. If you fill out this information, it will take you through the startup wizard as if you were opening a new account. Not to worry, if you go here to login, your information should be there. If it isn’t please don’t hesitate to reach out.