Integrate with Mi9

read

Overview

This article walks through integrating your Mi9 store with Klaviyo. Some of the steps in this process require you to contact to Mi9 in order to modify elements in your site's source code.

Once you have integrated, customer data along with ecommerce event data begins to sync to your Klaviyo account.

Enable the Mi9 Integration in Klaviyo

To enable the Mi9 integration in your Klaviyo account you need to provide an API username and password. Contact Mi9 and request these credentials.

Next, from your Klaviyo account, navigate to the Integrations tab, click All Integrations, and search for Mi9. Click Add Integration.

Enter your store url, API username, and API password on the integration settings page.

You can sync your new customers to a specific list in Klaviyo by checking the box to Subscribe new customers to a Klaviyo list, and selecting the list you would like to use. All new customers that opt-in to receiving marketing communications from you, and place an order, will automatically be synced to this list.

After you've filled out your settings, click Connect to Mi9 and your data will begin syncing to Klaviyo.

Contact Mi9 to Install the Klaviyo Plugin

The Klaviyo Plugin for Mi9 adds a number of essential features to your Mi9 integration.

  • Klaviyo Active on Site tracking
    This metric is tracked whenever an identifiable browser visits your website. Learn more.
  • Klaviyo Product tracking
    This metric is tracked whenever an identifiable browser views a product page on your website (for ecommerce stores). Learn more.
  • Started checkout
    This event is tracked every time a customer starts a checkout and enters their email on the checkout screen. Mi9 adds this as a custom event to your account. You can view this event on the Metrics tab by filtering for API.
  • Mi9 Signup Forms
    Mi9 can sync your existing signup forms to sync new signups to a specific list in your Klaviyo account.
  • Klaviyo Signup Forms
    If you want to use Klaviyo signup forms, Mi9 can add the Klaviyo Signup Form install code to your site. After this code is added, you can create, edit, and publish forms directly from your Klaviyo account. Learn more.

Determine which of the features above you would like to enable, and then locate your Klaviyo public API key and contact Mi9. Mi9 will add the necessary code to your site.

Understand your Mi9 Metrics

Your Mi9 integration syncs ecommerce event data and customer data into your Klaviyo account.

Cancelled Order

This event is tracked whenever you mark a customer's order as cancelled.

  • Value: Total value of the order (sub-total + shipping cost - any discounts)
  • Categories: The complete set of categories of the items in someone's order.
    ex: t-shirts, mens, pants and sale
  • Item Count: The number of items in the order.
    ex: 2.
  • Items: The names of the products in someone's order.
    ex: t-shirt or pants. If ordered multiple times will show multiple of the same item

Fulfilled Order

This event is tracked whenever you mark a customer's order as fulfilled.

  • Value: Total value of the order (sub-total + shipping cost - any discounts)
  • Categories: The complete set of categories of the items in someone's order.
    ex: t-shirts, mens, pants and sale
  • Item Count: The number of items in the order.
    ex: 2.
  • Items: The names of the products in someone's order.
    ex: t-shirt or pants. If ordered multiple times will show multiple of the same item

Ordered Product

This event is tracked once for every specific item in a customer's order. For example, if a customer orders three products, there would be one Placed Order event for the entire order. There would also be three Ordered Product events, one for each item in the order.

  • Value: Total value of the product ordered.
  • Categories: The category for the product ordered.
  • Name: The number of items in the order.
  • ProductID: The unique ID for the product ordered.
  • Quantity: The number of product ordered.
  • SKU: The SKU for the product ordered.

Placed Order

This event is tracked every time a customer places an order.

  • Value: Total value of the order (sub-total + shipping cost - any discounts)
  • Categories: The complete set of categories of the items in someone's order.
    ex: t-shirts, mens, pants and sale
  • Item Count: The total number of items in the order.
    ex: 2.
  • Items: The names of the products in someone's order.
    ex: t-shirt or pants. If ordered multiple times will show multiple of the same item

Customer Data

For customer data, the following attributes are synced:

All existing customers on your Mi9 newsletter list. For every customer, a new profile is created in Klaviyo, and the standard contact information (email, name, address, occupation) is added to the profile.

Was this article helpful?
0 out of 0 found this helpful